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RETURNS

Return Policy 

 

  • All returns must be made within 10 days of receiving your delivery notice.

  • All returns must be in unused condition and in original packaging.

  • You will receive full refund on your product as long as it is in unused condition, undamaged and returned in the proper time frame.

  • Only items purchased online can be returned through mail.

  • If you are looking to return an item you have purchased please email onlinesales@toplineindustrial.ca with your name, phone number, order number and tracking number we gave you. We will then email you a form to fill out to put in package when item(s) are returned. 

  • All items being returned are to be insured and traceable (tracking number)

  • All items purchased online can also be returned in store with proper paper work. 

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What is to be included in your return package

  • All items that were purchased online that you wish to return.

  • Insure all documentation you received is included along with form that was emailed to you. 

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